Investor Charter for Research Analyst (RA)

A. Vision and Mission for Investors

  • Vision: Invest with knowledge and safety.
  • Mission: Every investor should be able to invest in the right products, manage and track investments to achieve their goals, access reports, and enjoy financial well-being.

B. Business Activities of the Research Analyst for Investors

  • Publish research reports based on research activities.
  • Provide an independent and unbiased view on securities.
  • Offer unbiased recommendations and disclose any financial interests in the recommended securities.
  • Provide recommendations based on publicly available information and analysis.
  • Conduct an annual audit.

C. Services Provided to Investors (No Indicative Timelines)

  • Onboarding of clients.
  • Distribute research reports and recommendations to clients without discrimination.
  • Maintain confidentiality about the research report until it is made public.

D. Grievance Redressal Mechanism and Access

  • If you have a grievance or complaint, contact the Research Analyst to resolve it within 30 days.
  • If the issue is not resolved satisfactorily, you can file a complaint with SEBI through its SCORES portal (Securities Complaints Redressal System), which is a centralized web-based system. SEBI will forward the complaint to the concerned intermediary for resolution. You can track your complaint’s status through SCORES.
  • For physical complaints, send them to:
    Office of Investor Assistance and Education,
    Securities and Exchange Board of India (SEBI)
    SEBI Bhavan, Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051.

E. Expectations from Investors (Investor Responsibilities)

  • Do’s
    1. Always work with a SEBI registered Research Analyst.
    2. Make sure the Research Analyst has a valid registration certificate.
    3. Verify the SEBI registration number.
    4. Check the list of all SEBI registered Research Analysts available on the SEBI website:
      SEBI Registered Analysts List.
    5. Always review disclosures in research reports before investing.
    6. Make payments to the Research Analyst through banking channels and keep receipts that show the payment details.
    7. Before buying securities or applying for a public offer, check the research recommendations given by your Research Analyst.
    8. Ask questions and clear any doubts with your Research Analyst before acting on any recommendations.
    9. Report any Research Analyst offering guaranteed returns to SEBI.
  • Don’ts
    1. Do not give funds directly to the Research Analyst for investment.
    2. Avoid falling for misleading advertisements or market rumors.
    3. Do not be tempted by limited-period discounts, gifts, or other incentives offered by the Research Analyst.
    4. Never share your trading or demat account login credentials and password with the Research Analyst.